Guest Services

Accepted Forms of Payment

Sunset Zoo's ticket booth, gift shop and concession stand accept cash, check and credit cards (Mastercard, Visa and Discover). There are no ATMs located inside the park.

Food & Beverage - Expedition Cafe CLOSED UNTIL FURTHER NOTICE due to COVID-19. Packaged snacks and drinks are available in our Outpost Gift Shop. 

The Zoo's Expedition Cafe is open seasonally from April to November:

  • Spring & Fall: Open Weekends Only from 11am to 4:30pm
  • Summer starting May 25th: Open Daily from 11am to 4:30pm
The café features a brand-new menu that includes burger and hot dog baskets, slushies, classic snacks like nachos and soft pretzels, yogurt, Dippin Dots and more

Be sure to ask a bout a souvenir cup and a Sunset Zoo refillable water bottle. There are two bottle filling stations in the Zoo, located in the Gift Shop/Ticket Booth and also in the Nature Exploration Center.

When the stand is closed, vending machines are still available in the entryway plaza and the pavilion. Snacks and beverages are also available for purchase in the gift shop, open year round.

Getting Around the Zoo & ADA Access

The Flint Hills are certainly reflected in Sunset Zoo's terrain! While beautiful it does make for steep hills in some areas, please plan accordingly when visiting. The Zoo is wheelchair accessible, however inclines near the gibbon exhibit / the entrance into the Asian Trail is steep. 

Sunset Zoo features six ADA-approved bathrooms, two at the Zoo's entryway and four near the pavilion. Strollers and wagons are also available for rent at the Zoo's ticket booth, $5 for double strollers, $4 for a single stroller, and $3 for wagons.


Parking is available in the main lot located directly off of Oak Street. As long as the field is not muddy, overflow parking is available in the field southeast of the main lot. Parking is also available along Oak Street. For specific special event parking instructions, please visit the Special Event pages.

Playground & Picnic Areas

Inside the main Zoo south of the prairie dog exhibit is a large playground. The Zoo's open-air, covered pavilion is adjacent to this space and features several picnic tables. Picnic tables are also located around the concession stand. Guests also enjoy picnicking on the open limestone seating in Chautauqua Amphitheater near the concession stand. Play is at the user's risk.

Restrooms - Our ADA restrooms will be open during our reopening phases. 

Public restrooms are located at the Zoo's entryway left of the ticket booth inside the Nature Exploration Center. Four restrooms are also located inside of the Zoo west of the pavilion. All bathrooms are ADA accessible.

Safari Outpost Gift Shop - NOW OPEN! Masks are required while shopping in the gift shop due to COVID-19. 

The Safari Outpost Gift Shop is located at the Zoo's entryway. The shop features a large variety of toys, plush, clothing and zoo mementos. Additionally, the shop is opened year round during regular Zoo operating hours.

Service Animals

Service animals are welcome at Sunset Zoo and we appreciate any advance notice, but it is not required. All service animals must be certified, easily identified by their vests and remain on a secure lead.